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One Sunday afternoon, I went shopping at Wal-Mart . But I never thought I would have a life ­changing experience at WalMart.
Although my thoughts were only on speed, the checkout line I was standing in wasn’t moving as quickly as I wanted, and I looked towards the cashier.
There stood a man in his seventies, wearing glasses and a nice smile. I thought, well, he’s an old guy!
For the next few minutes I watched him. He greeted every customer before scanning the items. Sure, his words were the usual, “How’s it going？” But he did something different—he listened to people carefully and then he would reply to what they had said
I thought it was strange. I has grown used to people asking me how I was doing simply out of conversational habit. I could say, “I just found out I have six months to live，” and someone would reply, “Have a great day！”
But that wasn't the end.
He gave them the change, walked around the counter (柜臺), and hugged them with his right hand in an act of friendship. He looked at the customers in the eyes. “I want to thank you for shopping here today,” he told them. “You have a great day. Bye-bye.”
The smiling looks on the faces of the customers were priceless. All had been touched by his simple gesture—and in a place they never expected. They would gather their things and walk out, smiling.
Of course, he did the same to me and I got to know his name—Marty.
Who was that guy? It was as if Sam Walton (沃爾瑪的創始人)had come back from the dead and invaded this old guy’s body.
I had never walked away from that shop feeling like that.

【小題1】The underlined word “customer” mean________ in Chinese.

It’s good to make mistakes, and here is why.
First of all, mistakes are a clear sign that you are trying new things. It’s always good to try new things because when you are trying new things you are growing. If you never try anything new, how can you improve? How can you make yourself stronger? The simple answer is “You can’t.” Look around you. With very few exceptions(例外), either everything you see in your world or every single detail of every single thing is the result of someone trying something new．
Another good thing about mistakes is this: When you are making mistakes, you are learning．Consider this: Edison failed 10,000 times before he perfected the light bulb. When asked how it felt to fail that many times, he said that he hadn’t failed 10,000 times, but rather had learned 10,000 things that didn’t work．
Finally, when you make a mistake you are much closer to success. Why? Because when all is said and done, you will have tried some numbers of things before you succeed．Every time you make a mistake, you eliminate one of those things and are one step closer. But this all doesn’t mean that you should go ahead without considering the consequences(后果) of a mistake. However, when you try something new you have to be willing to set some reasonable limits（限度） so that in the event that it doesn’t work out the way you want it to, you will be in a normal place to try again．
We all have limited time and money so don’t blow them all on one problem. Realize that it probably won’t be perfect the first time and deal with these resources(資源) properly so you can learn, make corrections, and try it again．If you accept and use your mistakes in this way ,you can make great progress in your business and your career．
There is an old saying that goes, “If you’re not making mistakes, you’re not trying hard enough.”
So go ahead and make mistakes. And learn. And grow. And succeed．
【小題1】From the second paragraph, we can know that _______．

Mary was four years old．Her neighbor，Donald owned a   1   company．One day Donald gave Mary a new toy．Mary played with it．She said，“This is fun!” A few weeks   2   Donald gave her another toy．She played with it and said．“I don’t like this toy．It doesn’t work．” She was a（an）  3    little girl．Donald liked her honesty，and they became    4  ．For years Donald gave Mary new toys，and she gave him very good ideas   5   the toys．

__ 6    Mary was thirteen years old，Donald showed her a new ball．The ball   7   a balloon inside it．Mary wanted to fill the balloon with water．She wanted to   8   the ball different colors．She wanted to put rice in it to make it noisy．The company made these   9    and sold thousands of the balls．

That Christmas，Donald gave Mary a   10   gift．He made her a vice（副的）president of the toy company．Her job was to see   11   the new toys were fun．She made $200,000 a year．She    12    for three hours a day at her job，and then she had to do her homework．Mary was   13  ，but she also spent time with her family．  14   parents taught her that working hard and doing your best is very important．

Today Mary works at a college．She   15    students make decisions about their careers（生涯）．Today the little president with bright ideas helps students think about their future．

1．A．computer                 B．toy                      C．ball                        D．balloon

2．A．later                      B．after                    C．before                    D．ago

3．A．shy                       B．honest                 C．quiet                      D．active

4．A．neighbors              B．relations               C．friends                   D．classmates

5．A．to                         B．at                        C．over                    D．about

6．A．Whether                B．While                    C．When                    D．Whenever

7．A．had                       B．put                      C．made                     D．sold

8．A．paint                     B．treat                    C．imagine                  D．think

9．A．cards                    B．changes                 C．conversations         D．mistakes

10．A．great                   B．same                   C．common                D．simple

11．A．what                   B．who                    C．which                    D．if

12．A．sang                    B．danced                 C．worked                  D．slept

13．A．happy                   B．angry                   C．busy                      D．free

14．A．His                      B．Her                      C．Their                     D．Your

15．A．sees                    B．hears                   C．feels                      D．helps