Question

每空限填1個單詞。
How to be a good listener
Everyone loves a good listener. But there are more reasons to develop the skill of listening than to win hearts or popularity contests.
Listening heals hurts and builds bridges. It gives us the ability to understand and empathize, to view the world from our own point. It can bring us wisdom over and above mere intelligence. But most importantly, it allows us to give the people around us the gifts they crave (渴望) most—a sense of worth.
As it turns out, there’s more to good listening than just keeping quiet and allowing someone to speak. Effective listening is actually a combination of two key communication skills: listening and verifying (確認).
Even when we’ve managed to hear a person’s entire message, we often interpret it wrong—according to our own understanding, experience, or prejudice. As an effective listener, your goal is to hear and absorb what another has to say……in exactly the way they mean it to be understood. Only then can you respond properly. This is much easier read than done, so here are a few helpful tips:
1. Give the speaker your full attention.
Stop talking and remove all distractions. Turn off the TV, your phone, or computer. Watch your body language. The way you look at the speaker, or the way you stand or sit, makes a huge difference. The right listening body language communicates that we are listening openly and attentively, and puts the other person at ease.
2. Be patient.
Not everyone is a gifted speaker. Some people take longer to find the right word to make a point. Others are too worried to get their message across properly. If necessary, ask the speaker to explain further. It will help him / her speak more exactly and it will help you hear and understand better.
3. Keep your emotions in check.
If what someone is saying creates an emotional response in you, make an extra effort to listen carefully. When we’re angry, frightened or upset, we often miss key parts of what is being said.
4. Hold your fire.
Don’t jump to conclusions immediately. A good listener doesn’t react until comprehension is complete. If you respond in a way that makes the other person defensive, even if you “win” the argument, you may lose something far more valuable.
5. Even if you think you understand. VERIFY.
Never assume you got the message right. Pause, think about what was said, and then ask “Is this what you meant?” or “Am I understanding this right?”
6. Empathize
Take a moment to stand in the other person’s shoes, to look at the situation from his / her point of view……especially when you’re being told something personal or painful, or something you strongly disagree with. The more shoes you are able to successfully stand in within your life time, the less puzzled you’ll find your life and relationships to be.

【小題1】__________ of good listening	【小題2】__________ hurts. Building 【小題3】__________. Allowing us to【小題4】__________ and empathize, and viewing the world in an all-round way. Bringing us wisdom over and above mere intelligence. 【小題5】_________ the people around us feel worthy.
Components of effective listening	● Good listening consists of two key communication skills: 【小題6】__________ and verifying.
【小題7】__________ to be a good listener	Listening to the speaker 【小題8】_________. Trying to be a 【小題9】 _______ listener. Avoiding being affected by your emotions. Waiting before you take【小題10】_________. Verifying. Empathizing

Answer 1

【小題1】Effects/Advantages/ Benefits
【小題2】Healing
【小題3】 bridges
【小題4】 understand
【小題5】Making
【小題6】listening
【小題7】Ways/Tips
【小題8】attentively
【小題9】 patient
【小題10】actions

解析試題分析：
【小題1】Effects/Advantages/ Benefits 總結歸納題。本行后面的內容都是關于傾聽的好處。
【小題2】Healing 詞形變化。根據第二段第一句Listening heals hurts。該列都用動名詞的形式。
【小題3】bridges 原詞再現。根據第二段第一句builds bridges.
【小題4】understand 原詞再現。根據第二段第一行the ability to understand。
【小題5】Making 意義轉換。根據第二段最后一句it allows us to give the people around us the gifts they crave (渴望) most—a sense of worth.傾聽讓周圍的人有認同感，故使用making the people around us feel worthy.
【小題6】listening 原詞再現。根據第三段最后listening and verifying (確認).
【小題7】Ways/Tips 原詞再現。根據第四段段最后一句so here are a few helpful tips:
【小題8】attentively 原詞再現。根據倒數第六段第三行The right listening body language communicates that we are listening openly and attentively。
【小題9】patient 原詞再現。根據第2個建議Be patient.就是要做一個耐心的傾聽者。
【小題10】actions 詞形轉換。根據第4個建議的第二句A good listener doesn’t react until comprehension is complete.說明在完全理解了以后才采取行動。本句作為動詞take的賓語使用take action替換react。
考點：考查任務型閱讀
點評：本文是關于如何做一名好的傾聽者的一些實用的建議，在解題的使用要注意使用詞性，詞形轉換，歸納總結，同義詞的換用等多種方法。