Stephen Covey’s book The 7 Habits of Highly Effective People is very popular among business people who want to improve their careers, but its rules can be applied to any area of life. For example, Covey’s rules can be used to improve relationships between parents and children or to improve the way you manage your time.
Covey begins by discussing habits and effectiveness, and why they are both important to success. According to Covey, for an action to become a habit, you must know what to do and why should do it. However, you also must want to do it. On the other hand, effectiveness means having a balance between success and a good relationship with the people around you. In order to be successful, you must have habits that make you able to deal effectively with others and your own personal life.
Next, Covey introduces the seven habits of highly effective people. The first three habits focus on personal growth. The next three habits are about how to get along with others. The seventh habit shows how to achieve physical, emotional and mental health.
Covey includes exercises to help you analyse your life. He challenges you to decide what you want to contribute to society in your lifetime. He does this by asking you to think about what people to say about you after you die. Your answer to this question will help you make better decisions about how to spend your time. In this way, you can challenge yourself to make your dreams and ambitions come true.
The 7 Habits of Highly Effective People has the potential to really improve your life.
| Introduction | This book can help you improve your career and your 【小題1】 relationship and manage your time better. |
| For success | l Habits: you must know what to do and why should do it. You also must want to do it. l 【小題2】 .You should achieve a 【小題3】between success and a good relationship with the people around you. |
| The seven 【小題4】 | The first three habits focus on personal 【小題5】 . The next three habits are about how to get along with others. The seventh habit shows how to achieve physical, emotional and 【小題6】 health. |
| Exercises | l They help you 【小題7】 your life. l Decide what 【小題8】 you want to make in your lifetime. l Challenge yourself to【小題9】your dreams and ambitions. |
| 【小題10】 | The book has the potential to really improve your life. |
【小題1】family
【小題2】Effectiveness
【小題3】balance
【小題4】habits
【小題5】growth
【小題6】mental
【小題7】analyse
【小題8】contributions
【小題9】realize
【小題10】Conclusion
解析試題分析：這篇文章主要介紹了Stephen Covey的一本書。
【小題1】根據For example, Covey’s rules can be used to improve relationships between parents and children or to improve the way you manage your time.
【小題2】根據On the other hand, effectiveness means having a balance between success and a good relationship with the people around you.
【小題3】根據On the other hand, effectiveness means having a balance between success and a good relationship with the people around you.
【小題4】根據Next, Covey introduces the seven habits of highly effective people.
【小題5】根據The first three habits focus on personal growth.
【小題6】根據The seventh habit shows how to achieve physical, emotional and mental health.
【小題7】根據Covey includes exercises to help you analyse your life.
【小題8】根據He challenges you to decide what you want to contribute to society in your lifetime.
【小題9】根據In this way, you can challenge yourself to make your dreams and ambitions come true.
【小題10】根據The 7 Habits of Highly Effective People has the potential to really improve your life.可知這本書的最后一部分內容是總結。
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科目：高中英語 來源：2012屆江蘇省泰州中學高三年級學情調研測試（英語） 題型：閱讀理解
High-quality customer service is preached(宣揚) by many, but actually keeping customers happy is easier said than done.
Shoppers seldom complain to the manager or owner of retail store, but instead will alert their friends, relatives, co-workers, strangers and anyone who will listen.
Store managers are often the last to hear complaints, and often find out only when their regular customers decide to frequent their competitors, according to a study jointly conducted by Verde group and Wharton school.
“Storytelling hurts retailers and entertains consumers.” Said Paula Courtney, president of the Verde group. “The store loses the customer, but the shopper must also find a replacement.”
On average, every unhappy customer will complain to at least four other, and will no longer visit the specific store for every dissatisfied customer, a store will lose up to three more due to negative reviews. The resulting “snowball effect” can be disastrous to retailers.
According to the research, shoppers who purchased clothing encountered the most problems. Ranked second and third were grocery and electronics customers.
The most common complaints include filled parking lots, cluttered(塞滿了的) shelves, overloaded racks, out-of-stock items, long check-out lines, and rude salespeople.
During peak shopping hours, some retailers solved the parking problems by getting moonlighting local police to work as parking attendants. Some hired flag wavers to direct customers to empty peaking spaces. This guidance got rid of the need for customers to circle the parking lot endlessly, and avoided confrontation between those eyeing the same parking space.
Retailers can relieve the headaches by redesigning store layouts, pre-stocking sales items, hiring speedy and experienced cashiers, and having sales representatives on hand to answer questions. Most importantly, salespeople should be diplomatic and polite with angry customers.
“Retailers who’re responsive and friendly are more likely to smooth over issues than those who aren’t so friendly.” Said professor Stephen Hoch. “Maybe something as simple as a greeter at the store entrance would help.”
Customers can also improve future shopping experiences by filing complaints to the retailer, instead of complaining to the rest of the world. Retailers are hard-pressed to improve when they have no idea what is wrong.
【小題1】Why are store managers often the last to hear complaints?
| A．Few customers believe the service will be improved. |
| B．Customers would rather relate their unhappy experiences to people around them. |
| C．Customers have no easy access to store managers. |
| D．Most customers won’t bother to complain even if they have had unhappy experiences. |
| A．can find their cars easily after shopping | B．won’t have trouble parking their cars |
| C．can stay longer browsing in the store | D．won’t have any worries about security |
| A．Design of the store layout. | B．Hiring of efficient employees. |
| C．Manners of the salespeople. | D．Huge supply of goods for sale. |
| A．voice their dissatisfaction to store managers directly |
| B．shop around and make comparisons between stores |
| C．settle their disputes with stores in a diplomatic way |
| D．put pressure on stores to improve their service |
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科目：高中英語 來源：2012-2013學年遼寧盤錦第二高級中學高二上第二次階段考試英語試卷（帶解析） 題型：閱讀理解
Stephen Hawking was born in Oxford, England, on January 8, 1942. At the age of 17, he entered University College, Oxford. He wanted to study mathematics, but took up the study of physics when math was unavailable. He received a Ph.D. in physics despite being diagnosed (診斷) with Ameliotrophic Lateral Sclerosis (肌萎縮性脊髓側索硬化癥) while at Oxford in 1963. In 1985 he became ill with pneumonia (肺炎), and since then has required 24-hour nursing. Dr. Hawking’s determination, along with the help of his family and associates, has allowed him to continue to work. In 1970 he began studying black holes. His research led him to predict that black holes send out radiation in the X-ray to gamma-ray(伽馬射線) range of the spectrum (光譜). In the 1980s he returned to an earlier interest, the origins of the universe. He has co-authored many publications, such as 300 Years of Gravity and The Large Scale Structure of Space time. Dr. Hawking has also written books such as A Brief History of Time, Black Holes and Baby Universes and other Essays, The Universe in a Nutshell and others. He continues to give lectures, despite having been unable to speak since 1985, with the aid of a speech synthesizer (合成器) and a portable computer. He currently holds Isaac Newton’s chair as the Lucasian Professor of Mathematics at Cambridge University in England.
【小題1】Hawking went to University College, Oxford, in order to _____.
A. get a Ph.D. in physics
B. study mathematics
C. study the universe and black holes
D. seek help from the Lucasian Professor
【小題2】Before Hawking started researching black holes, _____.
| A．he gave lectures with the help of a speech synthesizer |
| B．he finished his book The Universe in a Nutshell |
| C．he was made the Lucasian Professor of Mathematics |
| D．he was diagnosed with Ameliotrophic Lateral Sclerosis |
| A．300 Years of Gravity |
| B．A Brief History of Time |
| C．The Universe in a Nutshell |
| D．Black Holes and Baby Universes and Other Essays. |
| A．in 1942 | B．in 1970 | C．in 1959 | D．in 1963 |
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科目：高中英語 來源：2014屆四川綿陽南山中學高三10月月考英語卷（解析版） 題型：閱讀理解
High-quality customer service is preached（宣揚）by many, but actually keeping customers happy is easier said than done.
Shoppers seldom complain to the manager or owner of a retail store（零售店）, but instead will warn their friends, relatives, co-workers, strangers and anyone who will listen. Store managers are often the last to hear complaints. “Storytelling hurts retailers(零售商) and entertains consumers,” said Paula Courtney, President of the Verde group. “The store loses the customer, but the shopper must also find a replacement.”
The most common complaints include filled parking lots, cluttered（塞滿了的）shelves, overloaded racks, out-of-stock items, long check-out lines, and rude sales people.
During peak shopping hours, some retailers solved the parking problems by getting moonlighting(業余兼職的) local police to work as parking attendants to direct customers to empty parking spaces. Retailers can relieve the headaches by redesigning store display, pre-stocking sales items, hiring speedy and experienced cashiers, and having sales representatives on hand to answer questions. Most importantly, sales people should be skillful and polite with angry customers.
“Retailers who’re enthusiastic and friendly are more likely to smooth over issues than those who aren't so friendly.” said Professor Stephen Hoch. “Maybe something as a greeter at the store entrance would help.”
Customers can also improve future shopping experiences by filling complaints to the retailer, instead of complaining to the rest of the world. Retailers are hard-pressed to improve when they have no idea what is wrong.
1.Why are store managers often the last to hear complaints?
A. Most shoppers won’t complain even if they have had unhappy experiences.
B. It is difficult for customers to have easy access to store mangers.
C. Few customers believe the service will be improved after their complaints.
D. Shoppers would rather tell their unhappy experiences to people around them.
2.What does Paula Courtney imply by saying the underlined sentence in paragraph 2?
A. The same products can be bought in other retail stores.
B. It is not likely the shopper can find the same products in other stores.
C. New customers are sure to replace old ones.
D. Not complaining to the manager causes the shopper some trouble too.
3.What contributes most to smoothing over issues with customers?
A. Hiring of efficient employees.
B. Manners of the salespeople.
C. Huge supply of goods for sale.
D. Design of the store display.
4.To achieve better shopping experiences, customers are advised to ______.
A. voice their dissatisfaction to store managers directly
B. settle their disagreements with stores in a friendly way
C. put pressure on stores to improve their service
D. shop around and make comparisons between stores
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科目：高中英語 來源：2014屆浙江省紹興市高二下學期階段性考試英語試卷（解析版） 題型：閱讀理解
Stephen Hawking, one of the world’s smartest physicists, once said: “I’m obsessed by time.”Many of us are, and the popularity of time travel TV series has just proved that.
After Palace and Startling by Each Step 《步步驚心》achieved startling ratings last year, Palace 2 aired on January 20, attracting time travel fans back to TV.“It’s fun to watch characters travel back in time and deal with the conflicts between modernity and ancient times,” Xia Xiaoyan, who works for a foreign-owned enterprise in Shanghai, told China Daily. “Time travel series connect both today and the past, thus offering room for imagination,” said Cai Yinong, the producer of Startling by Each Step.
“I’m hooked by the shows because they are characterized by dramatic and poetic love and have eye-pleasing actors,” Xia explained her love for time travel TV series.Her comment echoes a 2011 survey by Great Marketing Research Co Ltd in China. When asked about what’s so appealing about time travel TV series, 21 percent of respondents answered: “Those attractive characters.”
A bigger reason behind the popularity of time travel stories, however, is the relaxation they offer, according to the survey.Cai Yinong agrees. “Many people are facing tremendous pressures in their fast-paced lives, so this genre is more relaxing than other shows as it provides people with a terrific outlet to escape reality,” Cai told China Daily.
The love for time traveling is universal.Woody Allen’s latest movie Midnight in Paris, which has been nominated for Best Picture, Directing, Original Screenplay and Art Direction for the 2012 Academy Awards, features modernity versus cultural nostalgia.
1.Which might be the best title for this passage ?
A．Time travel is universal B．Time travel TV series
C．A introduction to Startling by Each Step D．Time travel wins fans
2.The reasons why people like time travel are as followings except______.
A．It’s fun to watch characters travel back and deal with the conflicts between modernity and ancient times.
B．Time travel series offer room for imagination.
C．The characters are attractive.
D．After watching time travel series, you can escape reality.
3.Which word can replace the underlined word “hooked” in the third paragraph.
A．pleased B．moved C．attracted D．surprised
4.It can be inferred from the passage that________.
A．Stephen Hawking likes time travel TV series.
B．A bigger reason behind the popularity of time travel stories, however, is the relaxation they offer.
C．Not only Chinese audience but also foreigners like watching time travel stories.
D．Startling by Each Step has been nominated for Best Picture, Directing, Original Screenplay and Art Direction for the 2012 Academy Awards.
5.We can learn form what Cai Yinong said in the fourth paragraph that ________.
A．Everyone likes watching time travel stories.
B．Many people want to escape reality because of the pressures in their fast-paced lives.
C．Many people want to go back to the ancient times.
D．People can get more relaxation in the ancient times.
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科目：高中英語 來源：2014屆遼寧盤錦第二高級中學高二上第二次階段考試英語試卷（解析版） 題型：閱讀理解
Stephen Hawking was born in Oxford, England, on January 8, 1942. At the age of 17, he entered University College, Oxford. He wanted to study mathematics, but took up the study of physics when math was unavailable. He received a Ph.D. in physics despite being diagnosed (診斷) with Ameliotrophic Lateral Sclerosis (肌萎縮性脊髓側索硬化癥) while at Oxford in 1963. In 1985 he became ill with pneumonia (肺炎), and since then has required 24-hour nursing. Dr. Hawking’s determination, along with the help of his family and associates, has allowed him to continue to work. In 1970 he began studying black holes. His research led him to predict that black holes send out radiation in the X-ray to gamma-ray(伽馬射線) range of the spectrum (光譜). In the 1980s he returned to an earlier interest, the origins of the universe. He has co-authored many publications, such as 300 Years of Gravity and The Large Scale Structure of Space time. Dr. Hawking has also written books such as A Brief History of Time, Black Holes and Baby Universes and other Essays, The Universe in a Nutshell and others. He continues to give lectures, despite having been unable to speak since 1985, with the aid of a speech synthesizer (合成器) and a portable computer. He currently holds Isaac Newton’s chair as the Lucasian Professor of Mathematics at Cambridge University in England.
1.Hawking went to University College, Oxford, in order to _____.
A. get a Ph.D. in physics
B. study mathematics
C. study the universe and black holes
D. seek help from the Lucasian Professor
2.Before Hawking started researching black holes, _____.
|
A．he gave lectures with the help of a speech synthesizer |
|
B．he finished his book The Universe in a Nutshell |
|
C．he was made the Lucasian Professor of Mathematics |
|
D．he was diagnosed with Ameliotrophic Lateral Sclerosis |
3.Which of the following books was NOT written by Dr. Hawking alone?
|
A．300 Years of Gravity |
|
B．A Brief History of Time |
|
C．The Universe in a Nutshell |
|
D．Black Holes and Baby Universes and Other Essays. |
4.When did Hawking enter University College, Oxford?
|
A．in 1942 |
B．in 1970 |
C．in 1959 |
D．in 1963 |
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